A privately held BPO service provider that, with Interliance support, has strategically transformed its organization and realized a $550M value growth in 3 years.
The Challenge
The newly appointed CEO selected Interliance to help him meet this challenge…
How We Did It
Using our proven methodology, we developed and executed an overall strategy and critical initiatives to accelerate revenue, diversify the service portfolio, optimize margins, and reduce operating costs
Operational Results
Processing Volume
Unit Process Cost
Error and Rework Rates
Service Delivery Speed
Financial Results
Revenue
Gross Profit
EBITDA
Exit Value
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